TERMS & CONDITIONS
Bumoon wall decals are made by Bumoon® and are described and sold via the www.bumoon.com website.
Bumoon® reserves the right to modify or substitute the characteristics of the products for sale on the www.bumoon.com website at any time, as well as any information and services available on the aforementioned website, including these Terms and Conditionswhich always show the latest modification date at the bottom of the page.
The wall decals made by Bumoon® are interior decoration products, not toys, and children under the age of three must not handle them without adult supervision.
Bumoon® accepts no liability for improper use of the products sold via its website. Please bear in mind that the adhesive properties of the wall decals depend on the condition of the wall and its paint; therefore, Bumoon® cannot be held liable if its products do not adhere when applied to an unsuitable surface or if the paint is altered or damaged when decals are removed.
Please bear in mind that the colours of the products you see on your computer screen will depend on your monitor, screen settings and resolution, and we therefore cannot guarantee that your monitor’s display of any colour will match a product’s actual colour.
Bumoon® will always indicate whether or not a product is in stock on its website, which is constantly being updated. If a product is temporarily not in stock and you would like to know when it will become available, please write to us at firstname.lastname@example.org
Bumoon® will not be liable for any damages suffered by you as a result of malfunctions of the Bumoon ® trademark or its website www.bumoon.com or as a result of misuse of the website and/or its content.
TERMS OF SALE
The prices appearing in the product descriptions on the www.bumoon.comwebsite are always given in euros and may be modified at any time.
These prices do not include shipping costs, which depend on the destination country and are added to the total price of the selected products during the checkout process. For further information on shipping costs, please see the shipping FAQs.
Special offers are valid until the specified date while stocks last.
SECURE PAYMENT SYSTEM
Bumoon® uses the PayPal secure payment system, which conforms to the international PCI-DSS (Payment Card Industry Data Security Standards).
You can pay in one of two ways:
• -By credit/debit card (Visa, MasterCard, American Express, etc.)
• -Via your PayPal account
Both systems are secure and confidential, and we do not have access to or keep records of any details about the credit/debit card used to make your purchase.
Payment details are directly managed by PayPal, which notifies us when the funds are received and sends you payment confirmation by email. As soon as we are notified that payment has been received, we will email you an order confirmation along with your receipt (if you choose the “receive receipt by email” option during checkout).
If you choose to receive the receipt by post, it will arrive with your shipment.
If the issuing financial institution does not approve the payment, your order will automatically be cancelled and we will notify you of the cancellation.
Detailed information about shipping, courier services, delivery times and costs is available here.
For shipments to countries outside the European Union, please remember that shipping costs do not include the customs duties, which must be paid by the recipient when the parcel is delivered. For orders shipped to countries outside the European Union, Bumoon® does not cover the cost of any specific taxes payable in the destination country. The amount of these taxes or duties will vary depending on the import/export laws of each country, and it is your responsibility to be informed of them and of all formalities required to deliver the order.
RETURNS AND EXCHANGES
Once a product has been delivered, you have 14 days in which to exchange or return your purchase. In order to return a product, you must first contact our Customer Service, indicating the order reference number in your message. Bumoon® will not accept any products returned without prior notification.
You may return products and request a refund as long as the purchased item is returned to Bumoon® in perfect condition and has not been handled in any way, except for opening the package. Otherwise, no refund will be made. Bumoon® always refunds the value of the purchased item less the shipping costs.
You are responsible for paying the shipping costs if you choose to return an item. Bumoon® will not accept any COD shipments.
You may exchange one purchased item for another, as long as the item is returned to Bumoon® in perfect condition and has not been handled in any way, except for opening the package. Otherwise, no refund will be made.
You may exchange the item for any other available item of equal or greater value. In the latter case, you will be required to pay the difference. You are responsible for paying shipping costs if you choose to exchange an item. Bumoon® will not accept any COD shipments.
Defective or Incorrect Items:
If you receive a product that is defective or not what you ordered, please contact our after-sales service by email at email@example.com, indicating the order reference number in your message. Bumoon® always refunds the value of the purchased item less the original shipping costs. Bumoon® will cover the cost of returning the defective/incorrect item and reshipping its replacement.
If you receive a product that is defective or not what you ordered, you may choose to request a refund or have the item replaced, subject to the terms described above.
All personal information you are asked to provide Bumoon® will be used solely for the purpose of shipping your product(s) and issuing your purchase receipt.
Bumoon® will never share this information with third parties and guarantees that all personal data received will be kept confidential and saved for Bumoon® business records.
Customers have the right to access and correct their personaldata at any time. In order to exercise this right, simply contact Bumoon® by email at firstname.lastname@example.org
Sales transactions made by Bumoon® are governed by the laws of Spain. In the event of dispute, Bumoon® and Giuditta Bussetti and you, the customer, agree to submit to the authority of the courts of Ciutadella de Menorca, Balears Islands, even if you are not a resident of Spain.
HOW TO CONTACT US
For any after-sales inquiries please write to us at email@example.com, indicating the order reference number in your message.
Last modified: July 2017